Access Online Banking

What information will I need to register?

You will need to provide your member number, first and last name, and Social Security number. You will prompted to create a username and password for your online banking profile at the time of registering.

Why do I need to provide my personal information?

This information is matched to SAFE records, in order to confirm that the identity of the person attempting to register is authorized for access on the account.

Why do I need to provide my email or phone number?

For security purposes, a phone number or email address is required so that a verification code may be used to validate any future login attempts. If you are logging in from your own personal device, you may select the "Remember me" option so that verification is not required in the future.

I received a message that says, "We're sorry! We need a little more time to process your application to use Online Banking." Why am I unable to login? When will I be able to access my Online Banking?

This message displays when additional identity verification is required. Please contact a helpful SAFE representative at (800) 733-7233 or chat with a Member Support representative for assistance.

I received an error message that says, "We are currently having technical difficulties."

This message displays when our system does not recognize the member number that was input. You will need to confirm your member number and reattempt to register. Please contact a SAFE representative at (800) 733-7233 or chat with a Member Support representative for assistance.

Will I need to register for online banking again if I have previously registered?

If you have previously registered, the existing profile will carry over. You do not need to register again! However, if you have registered but have not logged in within the last 7 months, you will need to register again.

Why are all of my accounts showing at once?

Our system allows you to see all of your accounts under one log in. You can easily hide accounts by clicking on the "Settings" gear at the top, right hand side of the "My Accounts" box and unchecking the accounts you do not want to see.

How can I easily keep track of which account I use for what?

The "nickname" feature is a great way to label and organize your accounts online. It can be accessed by clicking on the "Settings" gear at the top, right hand side of the "My Accounts" box.

What should I do if I need further assistance?

A friendly SAFE representative will be happy to assist you! We are available by phone at (800) 733-7233 , or by chat!